Terms & Conditions
The Contract for a short-term holiday rental will be between Cae Talgarth “Us” or “We”) and the person making the booking and all members of the party who are part of the booking (referred to as “the Customer, “Your” or “You”).
All bookings at Cae Talgarth are subject to these terms. The contract is effective when we have processed the deposit payment for the booking and will be governed by the law in England & Wales.
The lead guest must be a minimum of 18 years of age at the time of the booking.
All bookings start from 4 pm on the day of arrival and end at 10 am on the day of departure detailed on Your booking confirmation.
Paying for your Stay
Unless otherwise stated, a non-refundable deposit of 25% of the full rental is payable when booking, unless the booking is made within 4 weeks of the arrival date, when the full rental amount is payable.
If the full balance is not received by Us 4 weeks before the arrival date, the deposit will be forfeited, and the Property re-let. We accept payment via PayPal.
Cancellations
We strongly recommend that You consider taking out Travel Insurance that is suitable for your needs just in case you need to cancel your break or make a claim before or during your stay.
If you need to cancel your booking, please inform Us as soon as possible at cae.talgarth@gmail.com
If you cannot or choose not to travel: This includes – but is not limited to – illness (including Covid), a requirement or recommendation to self-isolate or quarantine, shielding, a call to jury duty, military service, incarceration, change in personal or work circumstances, family emergencies, travel delays, vehicle breakdown, and delays with public transport. These remain at Your risk and do not give rise to a right to cancel or to receive a refund unless We re-let the property, other than according to the sliding scale below.
a) If you cancel more than 6 months before the arrival date = a booking fee of 5% of the total rental cost will be retained by Us.
b) If you cancel less than 6 months but more than 4 weeks before the arrival date = 25% of the total rental cost will be retained by Us
c) If you cancel less than 4 weeks before the arrival date = 100% of the total rental cost shall be retained by Us.
It may be possible to resell your cancelled booking dates. In this case, we will refund you the total amount less 5% booking and less any difference in price paid by the new Customer.
For example, A £500 booking, fully paid, cancelled by You and relet for £450, means that You will be refunded as follows;
£500 – 5% booking fee equals £475
£475 – £50 rebooking shortfall = £425 refund
Cancellation by Us
If your booking must be cancelled because Cae Talgarth has to close, for example, we are put under Government restrictions, you will be offered either a refund in full OR the opportunity to move any monies paid to a future booking.
If your booking has to be cancelled because Cae Talgarth has to close through Force Majeure, meaning any of the following circumstances which may hinder or prevent the performance by us of the Contract you will be offered either a refund in full OR the opportunity to move any monies paid to a future booking.
Force Majeure includes but is not limited to: (a) acts of God, flood, drought, earthquake or another natural disaster; (b) epidemic or pandemic; (c) terrorist attack, civil war, civil commotion or riots, war, the threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; (d) nuclear, chemical or biological contamination or sonic boom; (e) any law or any action taken by a government or public authority, including without limitation imposing a restriction, prohibition, or failing to grant a necessary licence or consent; (f) collapse of buildings, fire, explosion or accident; (g) non-performance by our suppliers or contractors; and (i) failure of water, oil or electricity utility services, and the period of closure covers your booking.
Your Holiday Period
You should not arrive before 4 pm on the arrival date and leave by 10 am on the day of departure. Failure to do so may result in you being charged a further day’s rental. You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or longer period.
The agreement to stay in the property for the holiday period does not create the relationship of Landlord and Tenant between the parties. You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or at the end of the Holiday Period.
Number of Guests at the property
There must be one responsible person aged over 18 years present at the cottage while it is occupied. Under no circumstances may more than the maximum number of persons stated on the website occupy the property. Additional beds are not available and must not be brought onto the ite. Camping, motor homes or any other additional accommodation is not permitted to be used at Cae Talgarth.
Care of the Property
You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in a reasonable clean and tidy condition at the end of the rental period. You are legally bound to reimburse Us for replacement, repair or extra cleaning costs on demand. Any damages will have to be paid for in full within seven days of notification. We recommend that you have insurance in place to cover this.
You must not use the property for any dangerous, offensive, noxious, noisy, illegal or immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties.
Smoking, candles, fireworks, sparklers, lanterns & other lit flames are not permitted at Cae Talgarth. BBQ’s must be safely raised from the ground so as not to damage the garden
Complaints
Every effort has been made to ensure that you have an enjoyable stay at Cae Talgarth. It hardly ever happens however, if you have any problem or cause for complaint, it is essential that you contact us immediately to give us the chance to resolve it.
Doggy Policy
We welcome your four-legged friends at Cae Talgarth. With a maximum of 2 dogs due to the size of the property. All dogs must be house-trained and not left on the property. We divide poo bags which must be used and placed in bins around the site. Dogs must be kept on a lead around the estate at all times. Please note the garden is not enclosed, therefore thought must be given to this at the time of booking.
On-Site Facilities
There is an indoor & outdoor pool plus various other facilities at Plas Talgarth Macdonalds Resort. You are welcome to use the facilities, however, please note charges may apply (at the time of listing the daily cost is £10pp -updated 02/02/25)
Bins
There are bins provided in the main car park. Please recycle the best you can.
Open Fire
The open fire is NOT to be used under any circumstances, an electric fire will be provided in cooler months. my iPhone
